Privacy Policy

Revolution HVAC Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our HVAC services in Edmonton, Alberta, and surrounding areas.

1. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (phone number, email address, physical address)
• Service address and property information
• Service history and equipment details
• Payment and billing information
• Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Schedule service appointments and send reminders
• Process payments and send invoices
• Communicate with you about services, promotions, and updates
• Respond to your comments, questions, and requests
• Comply with legal obligations
• Protect against fraudulent or illegal activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you have given us permission to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights Under Alberta Privacy Laws

Under the Personal Information Protection Act (PIPA) of Alberta, you have the right to:

• Access your personal information we hold
• Request corrections to your personal information
• Withdraw consent for certain uses of your information
• Request deletion of your personal information (subject to legal requirements)
• File a complaint with the Office of the Information and Privacy Commissioner of Alberta

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

This privacy policy was last updated on January 1, 2025 and applies to residents of Alberta, Canada.